Subject: New Reply Received - Re: استلمنا طلبك للإرجاع.
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Jun 2022 18:35:19 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Re: استلمنا طلبك للإرجاع.  Ticket comment <div>المندوب استلم التيشيرت <br><br>
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<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" target="_blank" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Sat, Jun 18, 2022 at 3:09 PM, Enggy Youssef</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv5547773833">
<div>استلمنا طلبك لإرجاع الطلب 2108979453 تيشيرت مخطّط بياقة ضيقة وأكمام...  وسيستلم شريك التوصيل الطلب منك خلال 2-5 أيام.<br><br><div id="yiv5547773833ymail_android_signature"><a id="yiv5547773833ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" target="_blank" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <div id="yiv5547773833yqt95323" class="yiv5547773833yqt8788752419"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Sat, Jun 18, 2022 at 12:06 AM, Max Fashion</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv5547773833">

 
 
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										إليك الخطوات القادمة المطلوبة منك.
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_ar" style="text-decoration:none;color:#202020" target="_blank" rel="noreferrer">اندرويد</a>
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													<a href="https://www.maxfashion.com/eg/ar/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">النساء</a></span>
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													<a href="https://www.maxfashion.com/eg/ar/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">الأولاد</a></span>
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													<a href="https://www.maxfashion.com/eg/ar/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">الأحذية</a></span>
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													<a href="https://www.maxfashion.com/eg/ar/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">الإلهام</a></span>
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<div style="font-family:Helvetica, Arial, sans-serif;font-size:24px;margin:0;padding:0;text-align:right;font-weight:bold;color:#202020;line-height:32px">استلمنا طلبك للإرجاع </div>
<div style="font-family:Helvetica, Arial, sans-serif;font-size:16px;margin:0;padding:10px 0 0 0;line-height:22px;text-align:right;font-weight:normal;color:#202020;direction:rtl">
هلا Enggy Youssef، نشكرك على التواصل معنا. إليك كيف ستتم عملية الإرجاع 
<span style="color:#00b9e5;text-decoration:none">1002769015</span> 
للطلب 
<span style="color:#00b9e5;text-decoration:none">2108979453</span> 
سيقوم شريك التوصيل الخاص بنا باستلام المنتج منك خلال 2-5 أيام عمل. 
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				<strong>تفاصيل الطلب</strong>
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							<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">السعر الكلي</div>
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							<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">الوصف</div>
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							<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">المنتج</div>
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<td align="left" colspan="1" rowspan="1" width="30%" style="padding:20px 10px 0 0;color:#3d4648;font-weight:600;direction:rtl">							180 ج.م.</td>
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<tr><td align="right" colspan="1" rowspan="1" style="padding:8px 0 0 0;color:#3d4648;font-weight:600"> <strong>ماكس</strong>
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<tr><td align="right" colspan="1" rowspan="1" style="padding:8px 0 0 0;color:#3d4648;font-weight:600">										تيشيرت مخطّط بياقة ضيقة وأكمام قصيرة </td></tr>
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<tr><td align="right" colspan="1" rowspan="1" style="padding:4px 0 0 0;color:#3d4648;font-weight:300;text-align:right;direction:rtl">اللون:أزرق</td></tr>
<tr><td align="right" colspan="1" rowspan="1" style="padding:4px 0 0 0;color:#3d4648;font-weight:300;text-align:right;direction:rtl"> المقاس: 										XL</td></tr>
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<strong>180 ج.م.</strong>
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										المجموع</td>
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                                 <h4 style="margin:0;font-size:18px;direction:rtl">1- وضّب مرتجعاتك</h4>
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                                 يرجى تضمين الفاتورة، بطاقات السعر، وأي معلومات خاصة بالضمان.
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                                 <h4 style="margin:0;font-size:18px;direction:rtl">2- قمّ بتسليم مرتجعاتك إلى مندوب الشحن</h4>
                                 <div style="margin:10px 0 0 0;font-size:15px;line-height:19px;direction:rtl">سيقوم شريك التوصيل الخاص بنا باستلامه منك في عنوانك.</div>
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                                 <h4 style="margin:0;font-size:18px;direction:rtl">3- استَردّ قيمة المرتجعات</h4>
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                                 سيتم إصدار المبلغ بعد استلامنا للمنتج في مخازننا وإجراء فحص الجودة. 
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                        <h4 style="margin:0;font-size:18px;text-align:right;direction:rtl">كيف أستردّ قيمة المرتجعات؟</h4>
                        <ul style="padding-right:15px;direction:rtl">
<li style="margin:10px 0 0 0;font-size:15px;line-height:19px">إذا كنت قد دفعت نقدًا عند الاستلام، سيتم إيداع المبلغ المسترد في حساب "رصيدي" الخاص بك تحت حسابك.</li>
<li style="margin:10px 0 0 0;font-size:15px;line-height:19px">إعادة المبلغ المسترد إلى بطاقة الائتمان أو بطاقة الخصم المباشر يحتاج إلى 4-15 يوم عمل قيد الإجراء.</li>
<li style="margin:10px 0 0 0;font-size:15px;line-height:19px">سيتم إعادة أي مبلغ مسترد تم إنفاقه عبر شكرنز، قسائم الهدايا أو قسائم الإرجاع إلى حساب "رصيدي" الخاص بك.</li>
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<tr><td colspan="1" rowspan="1" style="padding:0 15px 15px 0;font-size:15px;font-weight:700;text-align:right;color:#242428"><span class="yiv5547773833aligntext">هل تحتاج إلى مساعدة؟ ابقِ على اتصال</span></td></tr>
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<strong>تابعنا على</strong> مواقع التواصل الاجتماعي</div>
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<strong>راسلنا الآن</strong>، وسوف يصلك الرد في أسرع وقت ممكن </div>
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<strong style="direction:rtl;display:inline-block">اتصل بنا على (629823-800).</strong> <br>على مدار أيام الاسبوع، 24 ساعة طوال اليوم</div>
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<td colspan="1" rowspan="1"><img id="yiv5547773833ymail_ctr_id_-359587-11" alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
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											<div style="margin:0;padding:0;line-height:20px;text-align:right">غرّد لنا بصفحتنا على تويتر<strong>@maxfashionMENA</strong>
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								© 2017 ريتيل وارلد ليمتد </span></td>
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							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.maxfashion.com/eg/ar/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_ar" style="text-decoration:none;color:#848483" target="_blank" rel="noreferrer">سياسة الخصوصية</a>  |
						    <a href="https://www.maxfashion.com/eg/ar/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_ar" style="text-decoration:none;color:#848483" target="_blank" rel="noreferrer">الشروط والأحكام</a>
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</div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4513254