Subject: New Reply Received - Re: Having trouble logging into your account?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jun 2022 03:57:17 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Re: Having trouble logging into your account?  Ticket comment <div>Hi</div>
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<div>When I do forgot password I m not getting email to reset</div>
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<div>So what u want me to keep saying </div>
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<div>You need to check why I am not getting email<br><br><div dir="ltr">Regards<div>Kashmira </div>
<div>Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Jun 15, 2022, at 3:18 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4491744</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Sohaib Ahmed : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Hi Kashmira,</div></div>
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<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><br style="box-sizing: border-box"></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">We sincerely apologize for the issue that you are facing, however, <span style="color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, ">please provide us with a </span><span style="color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, ">Screenshot Of The Issue</span> </div>
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<div style="box-sizing: border-box"><span rel="tempredactor" style="box-sizing: border-box; font-family: -apple-system, system-ui, "><br>Looking forward to hearing from you.</span></div>
<div style="box-sizing: border-box"><span rel="tempredactor" style="box-sizing: border-box; font-size: 14px"><br style="box-sizing: border-box"></span></div>
<div style="box-sizing: border-box"><span rel="tempredactor" style="box-sizing: border-box; font-family: -apple-system, system-ui, ">Your friends,</span></div>
<div style="box-sizing: border-box"><span rel="tempredactor" style="box-sizing: border-box; font-family: -apple-system, system-ui, ">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4491744