Subject: Ticket Assigned - Conversation with aya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jun 2022 21:04:18 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aya aya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aya Bot:  Hi Aya ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9573937510 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567070052            12:54 AM, 15th Jun                     aya                    Ok           12:54 AM, 15th Jun                   Sohaib                   Hi Aya,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:56 AM, 15th Jun                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           01:00 AM, 15th Jun                   Sohaib                   Hi Aya, I have not received a response from you still, please confirm if we are still connected?           01:02 AM, 15th Jun                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:03 AM, 15th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4499102