Subject: Ticket Assigned - Conversation with sundus raouf
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jun 2022 19:07:27 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sundus raouf sundus raouf                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sundus raouf Bot:  Hi Sundus Raouf ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9573891054 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0581750078            11:03 PM, 14th Jun                     sundus raouf                    Sure           11:03 PM, 14th Jun                   Sohaib                   Hi Sundus  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:03 PM, 14th Jun                   Sohaib                   We would like to inform you that our courier partner tried to contact you on (+971581750078)  but didn't receive any response from your end           11:04 PM, 14th Jun                   Sohaib                   Could you please confirm if the following contact number is correct : +971581750078           11:04 PM, 14th Jun                     sundus raouf                    Hi sohaib, can you please check and let me know when can i get my order? Today it was expected to get but still I didn’t rece           11:04 PM, 14th Jun                     sundus raouf                    Yes my number is 100% correct and I didn’t hot any calls. Your courier guy is lied           11:05 PM, 14th Jun                     sundus raouf                    Sorry to say this           11:05 PM, 14th Jun                   Sohaib                   We sincerely apologize for any inconvenience caused to you however Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items.           11:05 PM, 14th Jun                     sundus raouf                    Yes I’m waiting for his call. Thanks           11:06 PM, 14th Jun                   Sohaib                   Is there anything else I can help you with?           11:06 PM, 14th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:07 PM, 14th Jun                     sundus raouf                    No thanks just want to get my shipment           11:07 PM, 14th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4498851