Subject: Ticket Assigned - Conversation with dhanya anil
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jun 2022 18:34:24 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with dhanya anil dhanya anil                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  dhanya anil Bot:  Hi Dhanya Anil ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7373971688 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97334402961            10:27 PM, 14th Jun                     dhanya anil                    Yesterday I got the message,that i will get the product by evening,at midnight they have sendlt me a message, customer is not responding, bcz of that product not delivered           10:28 PM, 14th Jun                   Sohaib                   Hi Dhanya  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:28 PM, 14th Jun                   Sohaib                   Could you please confirm if the following contact number is correct: +97334402961           10:30 PM, 14th Jun                     dhanya anil                             10:31 PM, 14th Jun                     dhanya anil                    I have ordered 2 smart watch,and after ordering not delivered  i got the message that, you will deliver the product same day ,but 12.30 Am  i have received the message from your side , costomer is not responding, because of that ,product           10:31 PM, 14th Jun                     dhanya anil                    That's the correct number           10:31 PM, 14th Jun                   Sohaib                   We sincerely apologize for any inconvenience caused to you however, Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:31 PM, 14th Jun                   Sohaib                   Is there anything else I can help you with?           10:33 PM, 14th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:34 PM, 14th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4498740