Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jun 2022 16:47:23 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9573889777 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0526477080            08:25 PM, 14th Jun                     hi                    Ok           08:25 PM, 14th Jun                   Mohamed                   Hi Marian , My name is Mohamed.Thank you for contacting us. I will be happy to help you!           08:26 PM, 14th Jun                     hi                    Hi           08:28 PM, 14th Jun                     hi                    I placed my order on Sunday           08:28 PM, 14th Jun                     hi                    Then I reschedule it to be received today from 2 to 4 pm           08:28 PM, 14th Jun                     hi                    I surprised its still processing           08:29 PM, 14th Jun                     hi                    Sorry still in placed zone           08:29 PM, 14th Jun                     hi                    ???           08:29 PM, 14th Jun                   Mohamed                   I do apologise for that .This is not the issue we wan't our customer to have .           08:35 PM, 14th Jun                   Mohamed                   As i checked the order was't shipped by the warehouse yet.           08:36 PM, 14th Jun                     hi                    So??           08:37 PM, 14th Jun                     hi                    Why they ask for schedule?? Why we choose time??           08:38 PM, 14th Jun                     hi                    Why we have to left our work and wait at home with no even respect from your side to say it will be delayed???           08:39 PM, 14th Jun                   Sohaib                   We sincerely apologize for any inconvenience caused to you however, Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.           08:43 PM, 14th Jun                   Sohaib                   Is there anything else I can help you with?           08:45 PM, 14th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:47 PM, 14th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4498251