Subject: New Reply Received - Refund for order No: 9572044093
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jun 2022 11:51:13 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Refund for order No: 9572044093  Ticket comment <div dir="auto">
<div>Dear Mr Shoeb,</div>
<div dir="auto"><br></div>
<div dir="auto">Please arrange refund as per my email dated 4th june 2022.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards</div>
<div dir="auto">Mir Sujat Ali</div>
<div dir="auto">00971566931483.<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 14 Jun 2022, 00:19 Splash, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4449872</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Sohaib Ahmed : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div style="box-sizing:border-box;word-break:break-word" dir="ltr">Hi <span dir="ltr">Mir Sujat</span>
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<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for the delay in the collection of your return request, we have created a return request at this time to avoid further delays, You must have received an email notification from us containing a link Please check your email ID <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a> Junk/Spam. We request you to please click on that link and fill in your address and contact details.<br><br>Once you have done that please simply reply to this email and let us know along with your full address and contact number so that we can arrange the collection for you on priority.</div>
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<div>We are looking forward to hearing from you soon. Thank you for your help!</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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<div></div>
<div><br></div>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4449872