Subject: Ticket Assigned - Conversation with bijal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Jun 2022 21:36:31 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bijal bijal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bijal Bot:  Hi Bijal ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9573935239 Bot:    Your order status is  : Pending   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0525165030            01:25 AM, 13th Jun                     bijal                
     I am waiting           01:29 AM, 13th Jun                     bijal                    Please reply           01:29 AM, 13th Jun                   Sohaib                   Hi Bijal, Good Morning, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:30 AM, 13th Jun                   Sohaib                   We are truly sorry for any delay happened.           01:30 AM, 13th Jun                   Sohaib                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (9573935239) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (9573936057).           01:33 AM, 13th Jun                   Sohaib                   Is there anything else I can help you with?           01:33 AM, 13th Jun     
               Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:35 AM, 13th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4489302