Subject: Ticket Assigned - Conversation with hanan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Jun 2022 21:07:24 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hanan hanan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hanan Bot:  Hi Hanan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9573631263 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566142164            12:59 AM, 13th Jun                   Sohaib                   Hi Hanan ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:00 AM, 13th Jun                   Sohaib                   We would like to inform you that our courier partner tried to contact you on (+971566142164)  but didn't receive any response from your end           01:02 AM, 13th Jun                   Sohaib                   Could you please confirm if the following contact number is correct : +971566142164           01:02 AM, 13th Jun                   Sohaib                   Hi Hanan , I'm not getting a response from you. Are we still connected?           01:03 AM, 13th Jun                   Sohaib                   Hi Hanan, I have not received a response from you still, please confirm if we are still connected?           01:04 AM, 13th Jun                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered queries.           01:06 AM, 13th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4489264