Subject: Ticket Assigned - Conversation with aisha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Jun 2022 19:48:33 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aisha aisha                    Bot:  Hi again! Bot:  Please enter your name Customer:  aisha Bot:  Hi Aisha ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:38 PM, 11th Jun                   Sohaib                   Hi Aisha ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:38 PM, 11th Jun                   Sohaib                   Hi Aisha , I'm not getting a response from you. Are we still connected?           11:40 PM, 11th Jun                     aisha                             11:40 PM, 11th Jun                     aisha                             11:40 PM, 11th Jun                     aisha                             11:40 PM, 11th Jun                     aisha                    I didn’t receive all my items, i have three missing items           11:40 PM, 11th Jun                     aisha                    When will I receive these items           11:41 PM, 11th Jun                     aisha                    My order number is           11:41 PM, 11th Jun                     aisha                    Hello           11:42 PM, 11th Jun                     aisha                    Are you there           11:42 PM, 11th Jun                     aisha                    Your order 9573240834           11:43 PM, 11th Jun                   Sohaib                   We are truly sorry for any delay happened.           11:43 PM, 11th Jun                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:43 PM, 11th Jun                   Sohaib                   Could you please provide us with your order number so we can be able to assist you optimally. We appreciate your cooperation,,            11:43 PM, 11th Jun                   Sohaib                   Hi Aisha, I'm not getting a response from you. Are we still connected?           11:45 PM, 11th Jun                   Sohaib                   Hi Aisha, I have not received a response from you still, please confirm if we are still connected?           11:46 PM, 11th Jun                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:48 PM, 11th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4484227