Subject: Note Added - [#4385820] Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 11 Jun 2022 12:22:51 +0000

Hi ,    Ops Cpoasiscentredubai added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4385820    Subject:  Product information   Requester: Lydia.bulmer    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Dear Jainul</div>
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I have called the customer and try to understand her quires and it's belongs to MAX products. </div>
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<a id="OWAAM768854" class="t0qjo mention ms-bgc-nlr ms-fcl-b" href="mailto:[email-masked]" rel="noreferrer">@[email-masked]</a> Kindly contact her and support. </div>
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Kind regards</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Megharaj Shrestha</div>
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MO: 0528862404</div>
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<span style="color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt">Operation Incharge</span><br>
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CP Oasis Center Dubai</div>
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<img class="EmojiInsert" width="96" height="96" style="max-width:100%; width:96px; height:96px" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0ODI3MzIxMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gDkKPy0qhjJ0PZHRniBW7X84LhSH2PdVMOrFhFUkjpM" data-id="2043348273210"><br>
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<div>From: Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, June 11, 2022 3:07 PM<br>
<b>To:</b> Akshay Berry &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;; Ops Cpoasiscentredubai &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4385820] - Product information
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<div class="x_MsoNormal">Hi <a id="OWAAM901EB268D6264426BDEBCED63D7B3350" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Ops Cpoasiscentredubai</span></a>
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<div class="x_MsoNormal"> </div>
<div class="x_MsoNormal">Please check and do the needful,</div>
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<div class="x_MsoNormal">Best Regards!<span style='font-size:12.0pt; font-family:"MS PGothic",sans-serif'></span>
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<div class="x_MsoNormal">M.Hussain<span style='font-size:12.0pt; font-family:"MS PGothic",sans-serif'></span>
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<div class="x_MsoNormal">Sr. Executive – Retail Operations<span style='font-size:12.0pt; font-family:"MS PGothic",sans-serif'></span>
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<div class="x_MsoNormal">M : +971 561 997 151<span style='font-size:12.0pt; font-family:"MS PGothic",sans-serif'></span>
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<b>From:</b> Akshay Berry &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, June 9, 2022 8:44 PM<br>
<b>To:</b> Max &lt;[email-masked]&gt;; Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4385820] - Product information</div>
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<div class="x_MsoNormal"> </div>
<div class="x_MsoNormal">Hi <a id="OWAAM7278CCD29D5F4AA58C27E42F82FDCB7C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Jainul</span></a>,</div>
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<div class="x_MsoNormal">Ask the store team to check and contact the customer. She visited oasis mall store and store manager took her number and said will call within a week.</div>
<div class="x_MsoNormal"> </div>
<div class="x_MsoNormal">Name : Lydia Jane Bulmer</div>
<div class="x_MsoNormal">Mobile: 0501594670</div>
<div class="x_MsoNormal"> </div>
<div class="x_MsoNormal">Regards,</div>
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<img width="122" height="58" id="x_Picture_x0020_58" alt="Logo

Description automatically generated" style="width:1.2708in; height:.6041in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0ODI3MzIwOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.TKYEYBnOHwaPwZTdXjUowqp5Ip6Csv0OgcgvgSNcuqs" data-id="2043348273209"><b><span style="font-size:12.0pt"></span></b>
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<div class="x_MsoNormal"><b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif; color:#242424; background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'></span></b>
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<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, June 7, 2022 11:10 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4385820] - Product information</div>
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<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Hi team,</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247"> </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">The customer contacted us with the following queries:</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">1- Which products are sustainable?</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">2-What are you doing to ensure that the workers are being paid fairly?</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">CX name : Lydia Jane Bulmer</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Phone: +971501594670</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Kindly advise and assist us with the same.</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247"> </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Regards,</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Sohaib</span></div>
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