Subject: New Reply Received - return concerns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 11 Jun 2022 06:01:53 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  return concerns  Ticket comment <div dir="auto">any updates!!</div>
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<div>On Fri, 10 Jun 2022, 5:33 pm Ghadeer Yehia, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">for your information </div>
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<div dir="ltr" class="gmail_attr">On Fri, 10 Jun 2022, 12:59 am Ghadeer Yehia, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto"></div>hello,<div dir="auto">I did all ateps but there's no credit in my credit only 2 AED From SHUKRAN !!!!</div>
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<div dir="auto">That's why I'm asking as it's not shown even when I register then go to my credit nothing is there !!</div>
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<div dir="auto">kindly advise <br><div dir="auto"><div class="gmail_quote" dir="auto">
<div dir="ltr" class="gmail_attr">On Thu, 9 Jun 2022, 8:18 pm Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ghadeer​,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">Please accept our full apologies for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (148.5 AED) in your My Credit wallet. You can use your my credit account in your online purchase in 5 easy steps:</div>
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<div>Step 1 - Simply log onto your account</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance!</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4475153