Subject: Ticket Assigned - Conversation with sadhiya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Jun 2022 18:54:52 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sadhiya sadhiya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sadhiya Bot:  Hi Sadhiya ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Bahrain Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  345043338            10:35 PM, 10th Jun                     sadhiya                    Ok           10:36 PM, 10th Jun                     sadhiya                    Hello           10:37 PM, 10th Jun                     sadhiya                    Somebody there           10:38 PM, 10th Jun                   Sohaib                   Hi Sadhiya ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:44 PM, 10th Jun                   Sohaib                   We are truly sorry for any delay happened.           10:45 PM, 10th Jun                   Sohaib                   We would be happy to help you. However for us to check and investigate, we would need some more information.           10:47 PM, 10th Jun                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           10:49 PM, 10th Jun                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:54 PM, 10th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4479862