Subject: Ticket Assigned - Conversation with arunkumar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Jun 2022 17:17:02 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with arunkumar arunkumar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  arunkumar Bot:  Hi Arunkumar ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563616263            09:04 PM, 10th Jun                   Sohaib                   Hi Arunkumar ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:07 PM, 10th Jun                     arunkumar                    I made a request to return some items which i bought online           09:07 PM, 10th Jun                     arunkumar                    Still nobody contacted to pick the item           09:07 PM, 10th Jun                     arunkumar                    We received your return request for order 9572594213 Lee Cooper Checked Dress with ... +1item(s). Our delivery partner will pick up your return in 2-5 days.           09:08 PM, 10th Jun                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:09 PM, 10th Jun                     arunkumar                    Ok           09:10 PM, 10th Jun                   Sohaib                   Could you please confirm if the following contact number is correct: +971563616263           09:10 PM, 10th Jun                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           09:12 PM, 10th Jun                   Sohaib                   Hi Arunkumar, I have not received a response from you still, please confirm if we are still connected?           09:15 PM, 10th Jun                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:16 PM, 10th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4479620