Subject: New Reply Received - PPOD
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Jun 2022 05:15:10 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  PPOD  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/3mfQtsTfIAWskIs7ib46eg~~/AALN9wA~/RgRkhAbYPVcDc3BjQgpioljTomIzBt0TUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear Team, <br>
<br>
<br>
Thank you for reaching out to Shipa Support team. <br>
<br>
Kindly note that the order is not delivered yet and it is scheduled to be delivered today. <br>
<br>
We will follow up with our team and expedite the delivery process. <br>
<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Khateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>10/6/2022 1:24 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#4476874] - PPOD<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div>Hi Team,</div>

<div> </div>

<div>Problem Statement: Proof of Delivery</div>

<div>Order ID: 9572162049</div>

<div>AWB: SD007096571</div>

<div> </div>

<div>Assistance Required: Need Proof of Delivery</div>

<div> </div>

<div>Issue Description: The customer is saying he did not receive the order. Kindly share POD.</div>

<div>Thank you for your help!</div>

<div> </div>

<div>Regards,<br>
Sohaib Ahmed</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/7bGE2LUzp9N2iPamNgHohQ~~/AALN9wA~/RgRkhAbYPlcDc3BjQgpioljTomIzBt0TUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4476874