Subject: Ticket Assigned - Conversation with muhammad rafeek
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Jun 2022 20:06:01 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad rafeek muhammad rafeek                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhammad rafeek Bot:  Hi Muhammad Rafeek ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment metho
 d.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  971505924399            11:52 PM, 09th Jun                   Sohaib                   Hi Muhammad  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:57 PM, 09th Jun                   Sohaib                   We are truly sorry for any delay happened           11:57 PM, 09th Jun                 
   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           12:02 AM, 10th Jun                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:05 AM, 10th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4476735