Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 08 Jun 2022 17:49:30 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Hello, I checked all the emails that sent to me  from splash <div>I couldn’t find any email asking for any information </div>
<div>Sorry for that but there is a mistake </div>
<div>I saw this email only on around 23 of April </div>
<div>Thank you for your help </div>
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<img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NzIzNzgyNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0z1pdsldjB4Gush6uVmAZ5caNHBFNcKS6BB2AGs2JbU" data-id="2043347237824"><br><br><div dir="ltr">Dima</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 8 Jun 2022, at 9:19 pm, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4459080</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Sohaib Ahmed : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Dima</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for contacting us.<br><br><span style="color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, " dir="ltr">We sincerely apologize for any inconvenience caused, however</span>. Please provide us with your full contact number and address in order to be updated (house number - a street name - neighborhood - city)</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for your cooperation with us.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4459080