Subject: New Reply Received - Damage and Return Reg.
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 08 Jun 2022 10:05:07 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Damage and Return Reg.  Ticket comment <div dir="auto">Returned the items but how could I get the refund? </div>
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<div>On Tue, Jun 7, 2022 at 3:52 PM, Mohamed Thowfeeq &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">How long ????</div>
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<div dir="ltr" class="gmail_attr">On Tue, Jun 7, 2022 at 12:53 PM, Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<span style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none'>Hi Mohamed,</span> </div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>We are truly sorry to hear that the refund for the returned item has not been initiated yet. This is surely not the experience we want our customers to have when they shop with us. </div>
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<br>We have now escalated this issue with our concern team to process the refund as soon as possible.<br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here. <br><br>Feel free to get in touch with us for further assistance.<br> <br> Your friends,<br>The Support Team</div>
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</div>-- <br><div dir="ltr">Thank you</div>
</blockquote>-- <br><div dir="ltr" class="gmail_signature">Thank you</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4300242