Subject: New Reply Received - Complaint about receiving wrong product
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Jun 2022 05:12:28 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Complaint about receiving wrong product  Ticket comment <div class="ydp3e40668yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px">
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        <div dir="ltr">Hi.....</div>
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<div dir="ltr">I really appreciate your immediate response.... So hereby I am sending the requested images.. Please go through it and do the needful</div>
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<div dir="ltr">Thanks</div>
<div dir="ltr">Nisha</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, June 6, 2022, 09:40:10 PM GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div><span dir="ltr" style="font-size:14px">Hi Nisha,</span></div>
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<div><span style="font-size:14px">Thank you for reaching out us.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> We request you to please specify your order number and for which item you have received the wrong item along with its price so we can further assist you.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">We would also request you to provide us with some snapshots of the wrong item you received.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> We look forward to hearing from you.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> Please note that this case will be automatically closed if we don't hear from you within 24 hours.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> Your friends,</span></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> The Support Team</span></div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043346427967'>WhatsApp Image 2022-06-06 at 9.48.00 PM.jpeg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043346427968'>WhatsApp Image 2022-06-06 at 9.48.14 PM.jpeg</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043346427969'>WhatsApp Image 2022-06-06 at 9.49.17 PM.jpeg</a><br />4. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043346427970'>WhatsApp Image 2022-06-06 at 9.55.18 PM.jpeg</a><br />5. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043346427971'>WhatsApp Image 2022-06-06 at 9.58.01 PM.jpeg</a><br />6. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043346427972'>WhatsApp Image 2022-06-06 at 9.59.02 PM.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4459664