Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Jun 2022 20:30:59 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9573201198 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554203875            12:13 AM, 07th Jun                   Sohaib                   Hi  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:13 AM, 07th Jun                     hi                    I want to know the status of order           12:13 AM, 07th Jun                     hi                    9573201198           12:13 AM, 07th Jun                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:13 AM, 07th Jun                     hi                    Sure           12:14 AM, 07th Jun                   Sohaib                   We would like to inform you that your Order Status: On Validation Verifying payment           12:16 AM, 07th Jun                   Sohaib                   We would request you to allow us some time while get that confirmed as well within few hours           12:17 AM, 07th Jun                   Sohaib                   We appreciate your understanding and cooperation with us           12:18 AM, 07th Jun                   Sohaib                   Is there anything else I can help you with?           12:18 AM, 07th Jun                     hi                    ??           12:18 AM, 07th Jun                   Sohaib                   Is there anything else I can help you with?           12:20 AM, 07th Jun                     hi                    You didn't tell me the status           12:21 AM, 07th Jun                   Sohaib                   We would like to inform you that your Order Status: On Validation Verifying payment           12:21 AM, 07th Jun                   Sohaib                   We would request you to allow us some time while get that confirmed as well within few hours           12:22 AM, 07th Jun                   Sohaib                   We appreciate your understanding and cooperation with us           12:22 AM, 07th Jun                     hi                    Is it normal that it takes few hours to get confirmed?           12:22 AM, 07th Jun                     hi                    And suppose that it can't gets confirmed than what would happen?           12:23 AM, 07th Jun                   Sohaib                   That means is under confirmation process due to some technical issue please rest assured that will be fixed as well very soon           12:23 AM, 07th Jun                     hi                    Okay           12:25 AM, 07th Jun                   Sohaib                   Is there anything else I can help you with?           12:25 AM, 07th Jun                     hi                    I have used a coupon code, so if it gets cancelled would I'll be to use that code again or not?           12:26 AM, 07th Jun                     hi                    ??           12:28 AM, 07th Jun                   Sohaib                   Yes the coupon value will be reverted back to you immediately           12:28 AM, 07th Jun                     hi                    Thanks           12:29 AM, 07th Jun                     hi                    Bye           12:29 AM, 07th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:30 AM, 07th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4461742