Subject: Ticket Assigned - Conversation with nagwa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Jun 2022 20:15:33 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nagwa nagwa                    Bot:  مرحبًا ، بك في ! Bot:  يرجى إدخال اسمك Customer:  nagwa Bot:  مرحبًا ، ماذا تحتاج للمساعدة؟ Customer:  عملية الإرجاع Bot:  يرجى اختيار موقعك Customer:  الإمارات العربية المتحدة Bot:    هل تريد أن ترجع منتجًا؟ يمكنك فعل ذلك عبر 2 خطوات سهلة.   طلب إرجاع المنتج أونلاين من حسابك. أرسل بريدًا إلكترونيًا إلى مركز خدمة العملاء للعودة على [email-masked]   لمزيد من التفاصيل يرجى قراءة عملية الإرجاع في مركز المساعدة.  Bot:  هل تمكنت من حل الاستعلام الخاص بك Customer:  لا Bot:  هل ما زلت تريد التحدث إلى موظف الخدمة؟ Customer:  Yes Bot:  رجاءا أدخل بريدك الإلكتروني Customer:  [email-masked] Bot:  الرجاء إدخال رقمك Customer:  0505282113            12:06 AM, 07th Jun                     nagwa                    9572169925           12:07 AM, 07th Jun                     nagwa                    Up           12:08 AM, 07th Jun                   Sohaib                   Hi Nagwa ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:10 AM, 07th Jun                   Sohaib                   Would you please let us know how we can help you with your order: 9572169925           12:11 AM, 07th Jun                     nagwa                    Yes please           12:11 AM, 07th Jun                     nagwa                    I want to make return for jacket           12:12 AM, 07th Jun                   Sohaib                   Would you please confirm the item name: 163012600 - - Solid Longline Blazer with Lapel Collar and Long Sleeves           12:12 AM, 07th Jun                     nagwa                    Thanx a lot           12:14 AM, 07th Jun                   Sohaib                   please note the courier partner may take up to 3-5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+971505282113). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further           12:14 AM, 07th Jun                   Sohaib                   Is there anything else I can help you with?           12:14 AM, 07th Jun                     nagwa                    I received massage           12:14 AM, 07th Jun                     nagwa                    No thanks           12:14 AM, 07th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:15 AM, 07th Jun                     nagwa                    You too           12:15 AM, 07th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4461705