Subject: Ticket Assigned - Conversation with pls update my mobile number
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Jun 2022 19:49:58 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with pls update my mobile number pls update my mobile number                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  pls update my mobile number Bot:  Hi Pls Update My Mobile Number ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00971555654190            11:35 PM, 06th Jun                     pls update my mobile number                    pls add my qatar mobile number to shukrn card.           11:36 PM, 06th Jun                   Sohaib                   Hi  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:36 PM, 06th Jun                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:36 PM, 06th Jun                     pls update my mobile number                    pls add my pending shukran points           11:36 PM, 06th Jun                     pls update my mobile number                    and update my mobile number. 55934612.           11:37 PM, 06th Jun                   Sohaib                   To update the contact number please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at [email-masked] to update your card information (mobile or email), and then you will be able to receive the verification code to link your card successfully.           11:38 PM, 06th Jun                   Sohaib                   Is there anything else I can help you with?           11:38 PM, 06th Jun                     pls update my mobile number                    pls add my pending shukran points           11:38 PM, 06th Jun                     pls update my mobile number                    will send a email.           11:39 PM, 06th Jun                   Sohaib                   We would like to inform you that your Shukran points have already been credited to your Shukran account. However, you will not be able to use these points for the next 14 days. This 14 days count starts from the delivery date of your items for your last purchase.           11:40 PM, 06th Jun                   Sohaib                   Please note that it will take 14 days for the Shukran points that you gained on your purchases to appear on your Shukran account.           11:41 PM, 06th Jun                     pls update my mobile number                    waiting for ur reply           11:41 PM, 06th Jun                   Sohaib                   Could you please confirm that if its showing in your account           11:41 PM, 06th Jun                     pls update my mobile number                    no           11:42 PM, 06th Jun                   Sohaib                   Could you please provide us with some snapshots           11:43 PM, 06th Jun                   Sohaib                   Hi Mohammed, I'm not getting a response from you. Are we still connected?           11:45 PM, 06th Jun                   Sohaib                   Hi Mohammed, I have not received a response from you still, please confirm if we are still connected?           11:47 PM, 06th Jun                   Sohaib                   Hi Mohammed, Please confirm if we are still connected?           11:49 PM, 06th Jun                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered queries.           11:49 PM, 06th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4461643