Subject: Re: [#4443102] - Need Escalation
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 06 Jun 2022 12:24:07 +0000

Hi Sohaib Ahmed,      The order received 02 items as UNEXPECTED ITEMS   Kindly check & initiate refund to customer   FYI     RETURN_ORDER  SALES_ORDER_NO  COURIER_PARTNER  AWB_NO  CLASSIFICATION  ITEM_ID  CONCEPT_NAME  RETURN_QTY  RECEIVED_QTY  UNEXPECTED_QTY  1002586285  8165807594  LMG  RP0512220007436  RVP  164185198  Splash  0  0  1  1002586285  8165807594  LMG  RP0512220007436  RVP  164185203  Splash  0  0  1  1002586285  8165807594  LMG  RP0512220007436  RVP  159957763  Splash  0  0  0  1002586285  8165807594  LMG  RP0512220007436  RVP  163015768  Splash  0  0  0  1002586285  8165807594  LMG  RP0512220007436  RVP  163115206  Splash  0  0  0  1002586285  8165807594  LMG  RP0512220007436  RVP  162940887  Splash  1  0  0                
                           
                            On
                            Sat, 4 Jun at  1:02 PM
                            ,  Splash <[email-masked]>  wrote:

 Hi Sohaib Ahmed,   
 
 The order received 02 items as UNEXPECTED ITEMS  
 Kindly check & initiate refund to customer  
 FYI 

 RETURN_ORDER 
 SALES_ORDER_NO 
 COURIER_PARTNER 
 AWB_NO 
 CLASSIFICATION 
 ITEM_ID 
 CONCEPT_NAME 
 RETURN_QTY 
 RECEIVED_QTY 
 UNEXPECTED_QTY 

 1002586285 
 8165807594 
 LMG 
 RP0512220007436 
 RVP 
 164185198 
 Splash 
 0 
 0 
 1 

 1002586285 
 8165807594 
 LMG 
 RP0512220007436 
 RVP 
 164185203 
 Splash 
 0 
 0 
 1 

 1002586285 
 8165807594 
 LMG 
 RP0512220007436 
 RVP 
 159957763 
 Splash 
 0 
 0 
 0 

 1002586285 
 8165807594 
 LMG 
 RP0512220007436 
 RVP 
 163015768 
 Splash 
 0 
 0 
 0 

 1002586285 
 8165807594 
 LMG 
 RP0512220007436 
 RVP 
 163115206 
 Splash 
 0 
 0 
 0 

 1002586285 
 8165807594 
 LMG 
 RP0512220007436 
 RVP 
 162940887 
 Splash 
 1 
 0 
 0 

 

                           
                            On
                            Fri, 3 Jun at  5:11 AM
                            ,  Sohaib Ahmed <[email-masked]>  wrote:
                             
 Hi Team, 
   
 Order Date: May 22, 2022 With reference to the order number: 8171144530 Items ID: 164185198 - 164185203 
 Tracking ID: RP0526220003127 
 
 The customer confirmed that items have been collected from his side along with the order ID 8170625674 Under tracking ID RP0521220005407 Please look into this and advise. Thank you for your help!  Regards, 
 Sohaib