Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 05 Jun 2022 22:28:22 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Hi, 
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<div>My number is +971503045715 and no one called from 04 June 2022 till now for delivery also I am at home only. Your courier may be lying as they never attempted. You can also notice it from my old orders they never delivered nor received on time even though
 you claim next day delivery.</div>
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<div>Please cancel this order as I won’t available at home during weekdays to receive this order else can deliver at my office address: Crescent Tower, Buhairah Cornish, Majaz 3.</div>
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<div>Kindly change your courier partner as seems they are giving wrong information as we dealt with many online orders Amazon/Noon/Carrefour and never had /faced any issues and delivered it ontime, they respond it immediately. </div>
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<div>My experience with Max is always pathetic without communicating with your CS nothing is happening even for order delivery which is purely your commitment for online orders. You might notice my earlier mails for different orders with similar issues.</div>
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<div>Ordering with Max is stressful and never be user friendly.</div>
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<div>Thanks <br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 6 Jun 2022, at 1:57 AM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Kamal,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success: (+971503045715). </div>
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<div>We request you to please confirm if this is your correct contact number, if so, please share with us a suitable time to contact you. If not, please share with us your correct contact number so that we can arrange the delivery for you accordingly.</div>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4454152