Subject: Ticket Assigned - Conversation with in my order history says processing but in the email says shipped already
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Jun 2022 21:41:32 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with in my order history says  processing but in the email says shipped already in my order history says  processing but in the email says shipped already                    Bot:  Hi again! Bot:  Please enter your name Customer:  in my order history says  processing but in the email says shipped already Bot:  Hi In My Order History Says  Processing But In The Email Says Shipped Already ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9572773221 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0562892606            01:31 AM, 05th Jun                     in my order history says  processing but in the email says shipped already                    Ok           01:31 AM, 05th Jun                   Sohaib                   Hi Jayra ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:32 AM, 05th Jun                     in my order history says  processing but in the email says shipped already                    I just want to ask about my order           01:33 AM, 05th Jun                   Sohaib                   How we can help you with your order : 9572773221           01:34 AM, 05th Jun                     in my order history says  processing but in the email says shipped already                    I check my email and says my order shipped already but in order history is processing . .           01:34 AM, 05th Jun                     in my order history says  processing but in the email says shipped already                    And no one called me also please check the status if its already shipped or not yet           01:34 AM, 05th Jun                     in my order history says  processing but in the email says shipped already                    Because i get confused           01:35 AM, 05th Jun                   Sohaib                   We have checked and it appears that the following order number: (9572773221) was placed on (Jun 3, 2022). Please note the delivery time frame is 2-3 business days.Kindly expect that within tomorrow they will contact you on the following number : +971502892606 To arrange delivery           01:36 AM, 05th Jun                   Sohaib                   Kindly expected that within 24 hours maximum and you can track your order via the website: https://rb.gy/2y9ril by tracking NO: FP060422001373           01:36 AM, 05th Jun                   Sohaib                   Is there anything else I can help you with?           01:36 AM, 05th Jun                     in my order history says  processing but in the email says shipped already                    I cant track the  tracking number           01:37 AM, 05th Jun                     in my order history says  processing but in the email says shipped already                    Then why its says in my email have been shipped?           01:37 AM, 05th Jun                   Sohaib                   Kindly use this link : https://rb.gy/13bcjf           01:37 AM, 05th Jun                   Sohaib                   Kindly note that the order has been shipped means in transit with our courier team           01:38 AM, 05th Jun                   Sohaib                   Is there anything else I can help you with?           01:39 AM, 05th Jun                     in my order history says  processing but in the email says shipped already                    Ok thank you it helps me alot           01:39 AM, 05th Jun                     in my order history says  processing but in the email says shipped already                    Nothing else thank you           01:39 AM, 05th Jun                     in my order history says  processing but in the email says shipped already                    Wait           01:39 AM, 05th Jun                     in my order history says  processing but in the email says shipped already                    One more thing which name they attach in the parcel?           01:39 AM, 05th Jun                   Sohaib                   Your order has been placed with name : Jayra Lirio           01:40 AM, 05th Jun                   Sohaib                   [email-masked]           01:40 AM, 05th Jun                     in my order history says  processing but in the email says shipped already                    Ok thank you Mr. Sohaib           01:40 AM, 05th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:40 AM, 05th Jun                     in my order history says  processing but in the email says shipped already                    Noted thanks           01:41 AM, 05th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4451314