Subject: Ticket Assigned - Conversation with nida zafar
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 04 Jun 2022 21:13:09 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nida zafar nida zafar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nida zafar Bot:  Hi Nida Zafar ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0556340082            01:04 AM, 05th Jun                     nida zafar                    Thank you           01:05 AM, 05th Jun                   Sohaib                   Hi Nida  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:06 AM, 05th Jun                     nida zafar                    Good evening           01:06 AM, 05th Jun                     nida zafar                    I would like to know regarding the refund for my last order which i have returned to  one of your person           01:07 AM, 05th Jun                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:08 AM, 05th Jun                     nida zafar                    Yes pls           01:08 AM, 05th Jun                   Sohaib                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           01:09 AM, 05th Jun                   Sohaib                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           01:09 AM, 05th Jun                   Sohaib                   Is there anything else I can help you with?           01:10 AM, 05th Jun                     nida zafar                    No thank you           01:10 AM, 05th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:10 AM, 05th Jun                     nida zafar                    But you have received the item           01:10 AM, 05th Jun                   Sohaib                   Rest assured Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           01:11 AM, 05th Jun                   Sohaib                   Is there anything else I can help you with?           01:11 AM, 05th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:12 AM, 05th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4451269