Subject: Ticket Assigned - Conversation with ahamed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Jun 2022 23:16:14 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahamed ahamed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ahamed Bot:  Hi Ahamed ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507097886            03:05 AM, 03nd Jun                   Sohaib                   Hi Ahamed, Good Morning, Thank you for contacting us. My name is So
 haib,.I'll be more than happy to help you.           03:07 AM, 03nd Jun                   Sohaib                   We would be happy to help you. However for us to check and investigate, we would need some more information.           03:08 AM, 03nd Jun                     ahamed                    Today i have ordered jeans from splash can you please cancel it           03:10 AM, 03nd Jun                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:10 AM, 03nd Jun                     ahamed                    R we connected           03:13 AM, 03nd Jun                   Sohaib                   We see that you want us to cancel your order 9572671821. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we req
 uest you to inform him to cancel the delivery.           03:13 AM, 03nd Jun                     ahamed                    Ok           03:14 AM, 03nd Jun                   Sohaib                   Is there anything else I can help you with?           03:15 AM, 03nd Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:15 AM, 03nd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4443026