Subject: Ticket Assigned - Conversation with mousila jemsheer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jun 2022 21:00:27 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mousila jemsheer mousila jemsheer                    Bot:  Hi again! Bot:  Please enter your name Customer:  mousila jemsheer Bot:  Hi Mousila Jemsheer ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:49 AM, 02st Jun                   Sohaib                   Hi Mousila ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:49 AM, 02st Jun                     mousila jemsheer                    I am return already but 60 qr items           12:50 AM, 02st Jun                     mousila jemsheer                    But           12:50 AM, 02st Jun                     mousila jemsheer                    Now 48 qr only credited my account           12:51 AM, 02st Jun                   Sohaib                   4658592475           12:51 AM, 02st Jun                     mousila jemsheer                    What is this           12:51 AM, 02st Jun                     mousila jemsheer                    This is your number           12:51 AM, 02st Jun                   Sohaib                   kindly provide us with more details about your inquiry so we can further assist you.Could you please share your order number so we can be able to assist you optimally? We appreciate your cooperation,,            12:51 AM, 02st Jun                     mousila jemsheer                    4671927592           12:53 AM, 02st Jun                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:53 AM, 02st Jun                     mousila jemsheer                    Why not tell before riturn           12:53 AM, 02st Jun                     mousila jemsheer                    K           12:54 AM, 02st Jun                   Sohaib                   We sincerely apologize for any inconvenience caused to you.  We have checked and we would like to inform you that you have used a promotional voucher while placing your order and all the vouchers are non-refundable. Hence, we have processed the refund for the same amount which you have paid for it.           12:54 AM, 02st Jun                   Sohaib                   Non-refundable amount is: 11.3206           12:55 AM, 02st Jun                     mousila jemsheer                    Oh why not tell about this           12:56 AM, 02st Jun                     mousila jemsheer                    I don’t know           12:56 AM, 02st Jun                     mousila jemsheer                    My device would not have been returned if I had known           12:57 AM, 02st Jun                   Sohaib                   Kindly note that the promotional voucher Non-refundable amount           12:57 AM, 02st Jun                   Sohaib                   Is there anything else I can help you with?           12:58 AM, 02st Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:00 AM, 02st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4437228