Subject: Ticket Assigned - Conversation with geetika
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jun 2022 20:13:32 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with geetika geetika                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  geetika Bot:  Hi Geetika ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554677640            12:03 AM, 02st Jun                     geetika                    Hi           12:04 AM, 02st Jun                     geetika                    I received the order but not in good condition           12:05 AM, 02st Jun                   Sohaib                   Hi Geetika ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:05 AM, 02st Jun                   Sohaib                   kindly provide us with more details about your inquiry so we can further assist you.Could you Please share your order number so we can be able to assist you optimally. We appreciate your cooperation,,            12:05 AM, 02st Jun                   Sohaib                   We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing the issue so that we can investigate further and assist you accordingly with this.           12:08 AM, 02st Jun                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           12:10 AM, 02st Jun                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:13 AM, 02st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4437121