Subject: Ticket Assigned - Conversation with i am ahmed ezeldin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jun 2022 19:54:55 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with i am ahmed ezeldin i am ahmed ezeldin                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  i am ahmed ezeldin Bot:  Hi I Am Ahmed Ezeldin ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9572299074 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502632427            11:33 PM, 01st Jun                   Sohaib                   Hi  Ahmed ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:36 PM, 01st Jun                   Sohaib                   Could you please let us know how we can help you with your order 9572299074           11:40 PM, 01st Jun                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           11:42 PM, 01st Jun                     i am ahmed ezeldin                    Yes           11:43 PM, 01st Jun                     i am ahmed ezeldin                    It maitned that it delivered to me           11:44 PM, 01st Jun                     i am ahmed ezeldin                    But i am not received it yet           11:44 PM, 01st Jun                     i am ahmed ezeldin                    What it means?           11:44 PM, 01st Jun                     i am ahmed ezeldin                    May be delivered to wrong place or wrong person or what?           11:45 PM, 01st Jun                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           11:45 PM, 01st Jun                     i am ahmed ezeldin                    Ok           11:46 PM, 01st Jun                   Sohaib                   We have checked and we would like to inform you that our courier team contacted on (+971502632427) and delivered the order on (6/1/22 9:51 PM).  We request you to please check with your security, family members, and neighbors regarding your order.           11:51 PM, 01st Jun                   Sohaib                   Is there anything else I can help you with?           11:53 PM, 01st Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:54 PM, 01st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4437058