Subject: Ticket Assigned - Conversation with suhain poonath
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 May 2022 23:03:37 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with suhain poonath suhain poonath                    Bot:  Hi again! Bot:  Please enter your name Customer:  suhain poonath Bot:  Hi Suhain Poonath ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7372304403 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097336645872            02:45 AM, 01st Jun                     suhain poonath                    I booked and idid not get the pants on the dress           02:47 AM, 01st Jun                     suhain poonath                             02:49 AM, 01st Jun                   Sohaib                   Hi Suhain  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           02:49 AM, 01st Jun                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           02:49 AM, 01st Jun                   Sohaib                   163945524 - - Printed Longline Top with Button Closure and Long Sleeves           02:50 AM, 01st Jun                   Sohaib                   We sincerely apologize for the inconvenience caused to you However we will create a return request from our end for the incomplete items to avoid any delay would you please agree with that           02:52 AM, 01st Jun                     suhain poonath                    But i did not get the button on it           02:52 AM, 01st Jun                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           02:55 AM, 01st Jun                     suhain poonath                    Pls call me           02:56 AM, 01st Jun                   Sohaib                   You can reach out to us via call : 8000-1271           02:57 AM, 01st Jun                     suhain poonath                    Will i get the pants and top if i send it back           02:57 AM, 01st Jun                   Sohaib                   Kindly note that we can be able to fix that for you when return and refund as we do not have an exchange option available at splash fashion in the meantime           02:59 AM, 01st Jun                   Sohaib                   Hi Suhain , I'm not getting a response from you. Are we still connected?           03:01 AM, 01st Jun                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered queries.           03:02 AM, 01st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4431269