Subject: Ticket Assigned - Conversation with asma rubi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 May 2022 22:47:54 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with asma rubi asma rubi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  asma rubi Bot:  Hi Asma Rubi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  562158270 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  562158270            02:30 AM, 01st Jun                   Sohaib                   Hi Asma  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           02:31 AM, 01st Jun                     asma rubi                    When i will get my order           02:31 AM, 01st Jun                     asma rubi                    3 days ago o placed a order           02:31 AM, 01st Jun                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:33 AM, 01st Jun                   Sohaib                   kindly provide us with more details about your inquiry so we can further assist you.Could you Please share your order number so we can be able to assist you optimally. We appreciate your cooperation,,            02:33 AM, 01st Jun                     asma rubi                    #9572079905           02:36 AM, 01st Jun                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           02:36 AM, 01st Jun                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           02:37 AM, 01st Jun                   Sohaib                   Thank you for allowing me the time to check. I appreciate your patience.           02:41 AM, 01st Jun                   Sohaib                   We see that you have placed your order on May 29, 2022. We would like to inform you that click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days.           02:45 AM, 01st Jun                   Sohaib                   You’ll receive an SMS and an email when your order is ready for collection.           02:45 AM, 01st Jun                   Sohaib                   Kindly expect that within tomorrow           02:45 AM, 01st Jun                   Sohaib                   Is there anything else I can help you with?           02:46 AM, 01st Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:47 AM, 01st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4431252