Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 30 May 2022 19:21:38 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971505276            11:06 PM, 30th May                   Sohaib                   Hi  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:08 PM, 30th May                     hi                    Hi! I ordered for few items and got it delivered d very next day. I want to return a top as it too big for me. I am not being able to request online return for an item and it was not a promotion item. Plz assist           11:08 PM, 30th May                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           11:08 PM, 30th May                     hi                    Alright.           11:09 PM, 30th May                   Sohaib                   We would be happy to help you. However for us to check and investigate, we would need some more information.           11:12 PM, 30th May                   Sohaib                   kindly provide us with more details about your inquiry so we can further assist you.Could you Please share your order number so we can be able to assist you optimally. We appreciate your cooperation,,            11:12 PM, 30th May                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           11:13 PM, 30th May                   Sohaib                   Hi , I have not received a response from you still, please confirm if we are still connected?           11:15 PM, 30th May                     hi                    A minute           11:15 PM, 30th May                     hi                    My order number was #9571645026           11:15 PM, 30th May                     hi                             11:16 PM, 30th May                     hi                    Would like to return this top. Pic shared.           11:16 PM, 30th May                     hi                    No response from you yet           11:17 PM, 30th May                   Sohaib                   164378418 - - Textured Top with Square Neck and Short Sleeves           11:18 PM, 30th May                     hi                    Yes           11:19 PM, 30th May                   Sohaib                   please note the courier partner may take up to 3-5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+971505276218). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further           11:20 PM, 30th May                     hi                    Alright thank you.           11:20 PM, 30th May                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:21 PM, 30th May                     hi                    I had opted for tabby payment can d adjustment b made related to this too. Payment mode credit card           11:21 PM, 30th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4425353