Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 May 2022 20:26:46 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9571049696 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0506323615            12:18 AM, 30th May                   Sohaib                   Hi, Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:19 AM, 30th May                   Sohaib                   We sincerely apologize for the inconvenience caused to you However We can see that your order 9571049696 has been placed on 21/05/2022 and still has not been ready for collection           12:24 AM, 30th May                   Sohaib                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             12:24 AM, 30th May                   Sohaib                   Is there anything else I can help you with?           12:25 AM, 30th May                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:26 AM, 30th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4420277