Subject: New Reply Received - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 22 May 2022 08:26:40 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">My order no. is 7370958485 <div><br></div>
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<br><img id="Hw1653207669543" style="max-width: 314.264px; height: auto" src="cid:com_android_email_extra_16532079621040" width="314" height="691">
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<div> This is the item that I ordered </div>
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<br><img id="Hw1653207689281" style="max-width: 314.264px; height: auto" src="cid:com_android_email_extra_16532079621171" width="314" height="419">
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<div>I received 3 t-shirts, 2 extra with the one I ordered </div>
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<div>I want ti ensure if it is right or not, because it shown in the application as one t-shirt and what I delevired are 3 t-shirts. </div>
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<br>Sent from my Huawei phone</div>
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<br><br>-------- Original message --------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>Date: Sat, May 21, 2022, 11:50 PM<br>To: [email-masked]<br>Subject: Re: [#4385221] - Product information<br>
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	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr">
<div><span style="font-size:14px" dir="ltr">Hi Fatima,</span></div>
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<span style="font-size:14px">Thank you for reaching out to us.</span><br>
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<span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span><br>
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<span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"> We request you to please specify your order number and for which item you have received the wrong item along with its price so we can further assist you.</span><br>
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<span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">​</span><br>
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<span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">We would also request you to provide us with some snapshots of the wrong item you received.</span><br>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px" dir="ltr"> We look forward to hearing from you.</span></div>
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<span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"> Your friends,</span><br>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"> The Support Team</span></div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">4385221:1125156</span>

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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043341115490'>Screenshot_20220522_112051_com.landmarkgroup.maxstores.jpg</a><br />2. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043341115491'>IMG_20220522_111920.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4385221