Subject: New Reply Received - Order no 9564149478 Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 15 May 2022 04:58:28 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Order no 9564149478   Re: Your refund is on its way  Ticket comment <div>Attached a screenshot of the missing item 
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<img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODY1MzYxNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.TUejpNNhQNsgZHJE2z-wmyqe-38dvNlnY0_PdpcWszc" data-id="2043338653614"><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 15 May 2022, at 8:56 AM, Randa Abbas &lt;[email-masked]&gt; wrote:<br>
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<div style="direction: ltr">Thanks for getting back to me </div>
<div style="direction: ltr">The courier didn’t hand me anything they usually take the items and just leave</div>
<div style="direction: ltr">But this is the message I received on my phone from max </div>
<div style="direction: ltr">“ Hi! Your return request RP050922002071. has been successfully picked up. We will keep you posted on your refund. Click to give feedback <a href="https://www.fareye.co/customer-interaction.html?a+cISPnT9bTdx+BabZWxYA==#/" rel="noreferrer">https://www.fareye.co/customer-interaction.html?a+cISPnT9bTdx+BabZWxYA==#/</a> Stay Happy!”</div>
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<div dir="ltr">Sent from my iPhone</div>
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<blockquote>On 14 May 2022, at 9:00 PM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Randa,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for the delay in the processing your return however, we request you to please share with us the tracking number or the return slip that the courier may have handed over to you at the time of collecting the items from you so that we can
 further investigate this and help you receive your refund asap.</div>
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<div dir="ltr">In addition, we would request you please provide us with your item name as per your order so we can be able to assist you optimally</div>
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<div>We are looking forward to hearing from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4355390