Subject: Ticket Assigned - Re: We’ve received your return request.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 14 May 2022 16:14:43 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hi,
Please find the video attached showing the defect in swing.
Alignment of the swing is not proper it's tilted on one side which can be
dangerous for my baby.

Please get it collect as soon as possible and return the money.

Thanks

Yasmin Rangwalla

On Sat, May 14, 2022, 3:48 PM Babyshop <[email-masked]> wrote:

> Here’s what you need to do next.
> 
> <https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1161312755?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.babyshopstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
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>
> We’ve received your return request.
>
> Hi Yasmin Rangwalla, thank you for getting in touch with us. Here’s how
> your return 1002592858 for order 9570125205 will work.Our delivery
> partner will pick up your return in around 2-5 business days.
> *Order Details *
>
> Item
>
> Description
>
> Total Price
> *BABYSHOP*
> Ingenuity AnyWay Sway Dual-Direction Swing
> Quantity: 1 AED 572
>
> Total *AED 572*
> 1. Box up your return
>
> Please include the invoice, price tags and any warranty information.
> 2. Hand over your return
>
> Our delivery partner will pick it up from your doorstep.
> 3. Receive your refund
>
> This will be issued after we receive your products in our warehouse and
> conduct a quality check.
> Here's how your refund works:
>
>    - If you’ve paid by Cash on Delivery, your refund will be credited to
>    your My Credit balance under your account.
>    - Refunds to your Credit Card or Debit Card may take 4-15 business
>    days to process.
>    - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent
>    will also be credited to your My Credit balance.
>
> 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4354605