Subject: New Reply Received - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 10 May 2022 13:39:13 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div style="direction: ltr">Why you didn’t answer me about my order sunglasses not including </div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 9 May 2022, at 23:18, Max &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4316141</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Sohaib Ahmed : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Reem</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you However would like to confirm if you've received your order <strong>9569030968 </strong>yet so we can be able to assist you further.</div>
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<div dir="ltr">Once Again we would like to confirm your contact number from the following details: +971565604692</div>
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<div dir="ltr">We would appreciate your cooperation with us</div>
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<div dir="ltr">Your Friends</div>
<div dir="ltr">The support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4316141