Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 01 May 2022 18:36:26 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="ltr">These are the return numbers I have:</div>
<div dir="ltr">1002494372</div>
<div dir="ltr">1002494329</div>
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<div dir="ltr">I spoke to someone who said that even though it was a few days past 14, they would make an exception and process the full refund because my mother was in the hospital during that time.<br><br><div dir="ltr">Sherry</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On May 1, 2022, at 8:33 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Sherene,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the delay in the processing of your return however, we request you to please share with us the tracking number or the return slip that the courier may have handed over to you at the time of collecting the items from you so that we can further investigate this and help you receive your refund asap.</div>
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<div>We are looking forward to hearing from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4299997