Subject: Ticket Assigned - Re: Sorry, we had to cancel part of your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 29 Apr 2022 10:03:58 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Sorry, we had to cancel part of your order. Dear Team,

It's really annoying that the item ordered is cancelled automatically
without my permission.

When aam ordering its showing 3 more pieces are in stock. WHY IS
IT CANCELLED?

Actually aaam waiting for my order to take all my orders to India for
my vacation unfortunately today I came to know that one of them is
cancelled and it is only by mail i didn't receive any messages on
registered mobile number or i didn't receive any apologise call from MAX
And also don't mentioned why it is cancelled.  Now I've lost my time
waiting for your order. It's better to check Online platforms other than
MAX.

customer order something that shows in stock after MAX directly cancelling
one item without customer knowledge and sending a mail to customer
without reason for cancellation. WHAT IS THIS ITS A VERY WORST EXPERIENCE
FROM MAX.

*EVEN YOU HAVE MY MOBILE NUMBER TO CALL AND APOLOGIZE AND EXPLAIN THE
REASON WHY IT IS CANCELLING BUT MAX DIDN'T .   MAX HAS WORST CUSTOMER
SERVICE.*

*BETTER TO NOT RECOMMEND MAX TO FRIENDS AND FAMILY ANY MORE.*

*SUHAIL *
*0547414304*

On Wed, 27 Apr, 2022, 5:41 pm Max Fashion, <[email-masked]> wrote:

> Order 9568124010
> 
> <https://www.maxfashion.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> iPhone
> <https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> 
> Women
> <https://www.maxfashion.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> Men
> <https://www.maxfashion.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> Girls
> <https://www.maxfashion.com/ae/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> Boys
> <https://www.maxfashion.com/ae/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> Shoes
> <https://www.maxfashion.com/ae/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> Inspiration
> <https://www.maxfashion.com/ae/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
>
> Sorry, we had to cancel part of your order.
>
> Hi SuHail Kkp, unfortunately we had to remove some items from your Order
> 9568124010
> <https://www.maxfashion.com/ae/en/my-account/order/9568124010?utm_source=hybris&utm_medium=email&utm_campaign=internal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>.
>
>
> Here’s how your refund works:
>
> Cancelled Items
>
> Item
>
> Description
>
> Total Price
>
> <https://www.maxfashion.com/ae/en/p/164011824?utm_source=hybris&utm_medium=email&utm_campaign=internal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> MAX
> All-Over Floral Print Polo T-shirt with Short Sleeves and Neck Button
> Closure
> Color: Blue
> Size: L
> Quantity: 1 AED 17.5
>
> *TOTAL:* *AED 17.5*
> *Total Refund Amount* *AED 17.5*
> Items that are cancelled or refunded are not eligible for Shukrans.
> 
> Need help? Get in touch
>
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>
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> | Terms & Conditions
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4284304