Subject: New Reply Received - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 27 Apr 2022 05:43:14 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Product information  Ticket comment <div>Any update???<br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 23 Apr 2022, at 4:17 PM, [email-masked] wrote:<br><br>
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<blockquote><div dir="ltr">Hello,<div><br></div>
<div>Please update us when can I get the refund?</div>
<div>The item was collected 3 weeks ago.</div>
<div>And I’ve been receiving the same automated template/email reply for 2 weeks now.</div>
<div>Please solve the issue asap.</div>
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<div>Thank you<br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 23 Apr 2022, at 1:07 PM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div>Hi Jaholegario,<br><br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused. This is definitely not the experience we wish you had when shopping on our website.</div>
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<div dir="ltr">We would like to inform you that we are working on the issue, and we will do our best to solve it as soon as possible.<br><br>Make sure that we will do our best to try not repeat such mistakes again, and we will work hard to raise our quality service and improve our performance in order to meet all your wish.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4046277