Subject: New Reply Received - Return request
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Apr 2022 18:24:02 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Return request  Ticket comment <div dir="auto">Hi,</div>
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<div dir="auto">1. Order number -9555563352</div>
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<div dir="auto">Picked but refund not initiated yet</div>
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<div dir="auto">2. Order number- 9556627378</div>
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<div dir="auto">Received the refund </div>
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<div dir="auto">Both order picked together but there is no update of first order</div>
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<div dir="auto">Regards,</div>
<div dir="auto">Atif</div>
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<div>On Mon, 18 Apr 2022 at 3:13 PM Atif Farooqui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi,</div>
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<div dir="auto">Pick up guy came once and he won't have the proper details of the product he came to pick up.</div>
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<div dir="auto">Please find the address below</div>
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<div dir="auto">2103 A block Mihtab Tower, behind the safer mall Nahda industrial area Sharjah.</div>
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<div dir="auto">Contact number-0569587227</div>
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<div dir="auto">Regards,</div>
<div dir="auto">Atif</div>
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<div dir="ltr" class="gmail_attr">On Sun, 17 Apr 2022 at 8:22 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Dear Customer,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>This email concerns your Customer Service case # 4182081</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>-</span>-</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Ziena Saeed : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Atif,<br><br> Thank you for contacting us.<br><br>Please accept our apologies for the inconvenience caused.<br><br>We have been notified by the courier partner that three attempts have been failed to collect from you.<br><br>Please confirm to us the address information (house number - neighborhood - street - city) and provide us with an active alternate contact number to serve you as it should.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4182081