Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 24 Apr 2022 07:25:26 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Customer:  Yes number is right Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Customer:  /startOver Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:45 PM, 09th Apr                   Mohammed                   Hi Dear cutsomer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           02:45 PM, 09th Apr                     hi                    Hi           02:45 PM, 09th Apr                     hi                    Iam following for the retur order           02:46 PM, 09th Apr                     hi                    Till now no one contacted me           02:46 PM, 09th Apr                     hi                    9563229642           02:47 PM, 09th Apr                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:48 PM, 09th Apr                     hi                    Ok           02:48 PM, 09th Apr                   Mohammed                   Please confirm this mobile number 585623466i correct  ?           02:49 PM, 09th Apr                     hi                    Yes           02:49 PM, 09th Apr                   Mohammed                   Thank you for confirmation  ,We apologize for that delay ,we will check with courier to expedite the collection process asap           02:50 PM, 09th Apr                   Mohammed                   Is there anything else I can help you with?           02:50 PM, 09th Apr                     hi                    No           02:51 PM, 09th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:51 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4148901