Subject: New Reply Received - NEED ESCALATION
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 14 Nov 2021 13:28:25 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  NEED ESCALATION  Ticket comment <div>Hi, any updates? 
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<div dir="auto">So i checkedmy adress, and i just updated my adress   i didnt add r or block before </div>
<div dir="auto">And i want to know , where did your courier team delivered? They did not have any road or block no. </div>
<div dir="auto">And they did not contacted the no. I have given.</div>
<div dir="auto">Did they deliver it to any one else? </div>
<div dir="auto">I neeed a reply please asap.</div>
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<div>From: Max &lt;[email-masked]&gt; 
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<div>Date: 14/11/2021 12:49 am (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#3361931] - NEED ESCALATION </div>
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<div dir="ltr">Hi Salwa,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, <br>
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We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3361931