Subject: New Reply Received - late refund esca
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 02 Nov 2021 17:05:52 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  late refund esca  Ticket comment <div dir="auto">Hello, <div dir="auto"><br></div>
<div dir="auto">My bank is Samba and the information is listed below :</div>
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<div dir="auto">الاسم: سماهر س. بدوي </div>
<div dir="auto">حساب: 3740433582</div>
<div dir="auto">آيبان: SA55-4000-0000-0037-4043-3582</div>
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<div dir="auto"><br></div>
<div dir="auto">Thank you for your assistance. </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Nov 2, 2021, 7:24 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3172448</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Mais Said : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Samaher,<br><br>We apologize for the inconvenience caused.<br><br>We would request you to please provide us with this information:<br><br>Bank Details:<br><br>-Bank Name : <br>. Account Name: <br>. Account Number: <br>. IBAN Number: <br>. Account Type: current/saving<br><br>​Thank you for understanding,</div>
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<div dir="ltr">Feel free to contact us for further assistance. <br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3172448