Subject: New Reply Received - NEED ESCALATION
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 30 Oct 2021 17:29:40 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  NEED ESCALATION  Ticket comment <div dir="auto">
<ul style='background-image:initial;background-position:0px 0px;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;border:0px;font-size:14px;margin:0px;outline:0px;padding:0px;vertical-align:baseline;list-style-type:none;color:rgba(9,30,66,0.87);font-family:-apple-system,blinkmacsystemfont,"segoe ui","segoe ui emoji",roboto,oxygen,ubuntu,"fira sans","droid sans",cantarell,"helvetica neue",sans-serif'>
<li style="background-image:initial;background-position:0px 0px;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;border:0px;font-size:16.24px;margin:0px;outline:0px;padding:0px;vertical-align:baseline;float:left;line-height:1.4;width:347.273px"><div style="background-image:initial;background-position:0px 0px;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;border:0px;font-size:1rem;margin:0px;outline:0px;padding:0px 0px 2px 55.5625px;vertical-align:baseline;float:right;line-height:1.4;width:347.273px"><div style="background-image:initial;background-position:0px 0px;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;border:0px;font-size:16.24px;margin:0px;outline:0px;padding:0px;vertical-align:baseline;height:0px"><div style="background-image:initial;background-position:0px 0px;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;border:0px;margin:0px;outline:0px;padding:0px;vertical-align:baseline"><div style="background:0px 0px rgb(241,241,241);border:0px;font-size:0.875rem;margin:0px;outline:0px;padding:12px 14px;vertical-align:baseline;color:rgb(31,43,54);border-radius:20px 20px 4px;display:inline-block;line-height:1.25;float:right"><div style="background:0px 0px;border:0px;font-size:14.21px;margin:0px;outline:0px;padding:0px;vertical-align:baseline"><div style="background:0px 0px;border:0px;font-size:0.875rem;margin:0px;outline:0px;padding:0px;vertical-align:baseline;white-space:pre-wrap">Hello there my order no.1606615955 and 1606522002 i request to return 2 items before 3 days and no one come to pick this?</div></div></div></div></div></div></li>
<li style="background-image:initial;background-position:0px 0px;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;border:0px;font-size:16.24px;margin:0px;outline:0px;padding:0px;vertical-align:baseline;float:left;line-height:1.4;width:347.273px"><div style="background-image:initial;background-position:0px 0px;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;border:0px;font-size:1rem;margin:0px;outline:0px;padding:0px 0px 2px 55.5625px;vertical-align:baseline;float:right;line-height:1.4;width:347.273px"><div style="background-image:initial;background-position:0px 0px;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;border:0px;font-size:16.24px;margin:0px;outline:0px;padding:0px;vertical-align:baseline;height:0px"><div style="background-image:initial;background-position:0px 0px;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;border:0px;margin:0px;outline:0px;padding:0px;vertical-align:baseline"><div style="background:0px 0px rgb(241,241,241);border:0px;font-size:0.875rem;margin:0px;outline:0px;padding:12px 14px;vertical-align:baseline;color:rgb(31,43,54);border-radius:20px 4px 8px 20px;display:inline-block;line-height:1.25;float:right"><div style="background:0px 0px;border:0px;font-size:14.21px;margin:0px;outline:0px;padding:0px;vertical-align:baseline"></div></div></div></div></div></li>
</ul>
<br>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Oct 30, 2021, 20:56 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">
<div style='color:rgb(51,51,51);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Vaibhav,<br><br style="font-weight:inherit;box-sizing:inherit">
</div>
<div style='color:rgb(51,51,51);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for reaching out to us with your concern.</div>
<div style='color:rgb(51,51,51);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style="font-weight:inherit;box-sizing:inherit"></div>
<div style='color:rgb(51,51,51);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We’re on it - and we’ll do our best to sort this out quickly.</div>
<div style='color:rgb(51,51,51);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style="font-weight:inherit;box-sizing:inherit"></div>
<div style='color:rgb(51,51,51);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Feel free to get in touch if you need further assistance.</div>
<div style='color:rgb(51,51,51);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style="font-weight:inherit;box-sizing:inherit"></div>
<div style='color:rgb(51,51,51);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div style='margin:0in 0in 0.0001pt;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(24,50,71)'><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>Your friends,</span></div>
<div style='margin:0in 0in 0.0001pt;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(24,50,71)'>
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>The</span><span> </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>S</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>upport Team</span>
</div>
</div>
</div>
<div dir="ltr">​<br><br><br>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3283740