Subject: New Reply Received - LATE CLCT
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 30 Oct 2021 16:39:52 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  LATE CLCT  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/H7kLZRV-BUbqhvaTH5aAvA~~/AALN9wA~/RgRjXqjUPVcDc3BjQgpheVR1fWGep_-AUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
Dear Team,  <br>

<div dir="ltr"><b id="docs-internal-guid-40d339af-7fff-29f3-a7b8-e82df0adf99e">We attempted to pick up the shipment from the customer. Unfortunately, they were unavailable to handover the shipment. Please advise further instructions.</b></div>
Best regards, 

<div><span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span></div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>30/10/2021 7:35 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#3253872] - LATE CLCT<br>
 
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<div dir="ltr">Hi team </div>

<div dir="ltr"> </div>

<div dir="ltr">This still not collected. kindly do the needful.</div>

<div dir="ltr"> </div>

<div dir="ltr">Regards,</div>

<div dir="ltr">Elharith</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">تشغيل الأثنين, 25 أكتوبر في 7:31 م <span class="separator">, Max &lt;[email-masked]&gt; كتب: </span>

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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late collection<br>
Order Date: Sep 22, 2021<br>
Order ID: 6353801571<br>
Tracking ID: SD003097436<br>
<br>
Assistance Required: Need urgent collection</span></div>

<div dir="ltr">
<br>
<span class="separator">Issue Description: The customer raised a return request on the 29/09/2021 date. But the item is still not collected.<br>
Please collect the item on priority.<br>
<br>
Regards,</span>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/wsGq70i215i70kV2rnf0Rg~~/AALN9wA~/RgRjXqjUPlcDc3BjQgpheVR1fWGep_-AUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3253872