Subject: New Reply Received - Re: MAX: My order is not delivered.
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 30 Oct 2021 01:25:35 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Re: MAX: My order is not delivered.  Ticket comment <div dir="auto">My issue is not resolved yet and my refund for the order which was never delivered by Max is not issued. Kindly do the needful before I launch the complaint with DED, as i did not received any email from max or tabby on resolving the issue. </div>
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<div>On Thu, 28 Oct 2021 at 6:21 PM Dr. Muhammad Usman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Kindly provide me the full payment information with the transaction number. I have called max, they are saying provide information to their support and now I have called tabi and same happening. I have attached the screenshot and put you both in Cc. So that you can communicate and sort out the issue by providing the information and helping me getting my refund.</div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3MjUwOTY3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.54URf-DYYrpjkOjiHNB6qaNZs8xwISp-ixLUsAJAGvQ" style="width: 594px; max-width: 100%"></div>
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<div dir="ltr" class="gmail_attr">On Thu, 28 Oct 2021 at 6:14 PM Christinne Francisco (Support) &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto" style='font-family:"Lucida Sans Unicode","Lucida Grande",Tahoma,Verdana,sans-serif;font-size:14px;line-height:22px;margin:15px 0px;color:rgb(43,46,47)'>Hi​,<br><br>We are sorry to hear that your order is not completed as per the merchant. We will be following up with the (MAX) for the cancellation of your order.<br><br>We are always here to help, feel free to reach out to us if there's anything else we can help you with.<br><br>Please contact us if you have any farther assistance.<br> <br>Regards,<br> <br>tabby customer experience team<br>Christinne<br> <br>
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<span style="color:rgb(255,255,255)">[WVDZP5-35DZ]</span>

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<div dir="ltr">Thanks &amp; Best Regards,<br><br>
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<div dir="ltr">Dr. Muhammad Usman</div>
<div>Chair Big Data and AI Projects</div>
<div>Associate Professor of Quality</div>
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<div dir="ltr">Thanks &amp; Best Regards,<br><br>
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<div dir="ltr">Dr. Muhammad Usman</div>
<div>Chair Big Data and AI Projects</div>
<div>Associate Professor of Quality</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3282615