Subject: Ticket Assigned - Feedback or suggestions
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 27 Oct 2021 16:00:37 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Feedback or suggestions Horrible horrible customer service on your call centre. The worst unhelpful agent i have ever experienced. Ehab your agent despite insisting to speak to the manager just kept refusing which i am unable to understand.

Pls listen to the call made at around 5.32 from 055-5398589 and hear for yourself.

A manager who refuses to even speak to a customer should not really be a manager. 

The purpose of Online shopping is to make customers life much easier and save time esp where customer is willing to collect item themselves. If its going to take 4 days you should just do away with this option. 

I will hopefully never buy from babyshop again https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3277498