Subject: Ticket Assigned - Bag replacement
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 23 Oct 2021 13:04:32 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Bag replacement Dear Sir/Madam,

Kindly replace the trolley bag (Sami studio floral print trolley as the handle lock is loose). This is for order no 9508845522. 
Please check as per the attached video clip.
Your earliest response is highly appreciated. Thank you and best regards,Cynthia
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3259608